GENERAL TERMS & CONDITIONS
1. Acceptance of terms
By accessing or using www.sommcademy.com (the “website”), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the website.
2. Eligibility
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You must be 18 years or older to place an order.
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Orders may only be placed for delivery within the United Arab Emirates (UAE).
3. About the website
Sommcademy.com is an e-commerce platform offering bottled mineral water, tasting products and educational goods related to water for personal consumption or, where expressly confirmed in writing by SOMMCADEMY, for approved resale or other commercial use. We reserve the right to update, modify, suspend, or discontinue any part of the website or its services at any time.
4. Products & use
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All products are intended for lawful personal use only
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Products must not be resold, redistributed, or used for commercial purposes without prior written consent
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Product descriptions, tasting notes, and educational content are provided for informational purposes only and do not constitute medical, nutritional, or health advice
5. Pricing & Availability
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Product availability is subject to stock levels
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We reserve the right to correct pricing or typographical errors at any time
6. Orders, Acceptance & Cancellation
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We reserve the right to accept, refuse, or cancel any order at our discretion
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If an order is cancelled after payment, any approved refund will be issued via the original payment method
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Due to the perishable nature of bottled water, orders cannot be cancelled or returned once delivered. More information in the REFUND, RETURN & CANCELLATION POLICY
7. Delivery
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Delivery is available within the UAE only
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Risk of loss or damage passes to the customer upon delivery
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Delivery timelines are estimates and may be affected by factors outside our control.
8. Payments & Security
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We do not store payment card details on our servers
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All payments are only processed securely through third-party payment providers
9. User Accounts & Obligations
If you create an account, you agree to:
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Provide accurate and complete information
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Keep your login credentials confidential
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Notify us immediately of any unauthorized use
You must not:
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Use the website for unlawful purposes
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Attempt to interfere with the website’s security or functionality
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Upload or submit false, misleading, abusive, or infringing content
10. User Comments & Feedback
By submitting reviews, comments, or feedback, you grant us a royalty-free, worldwide right to use, reproduce, and publish such content for marketing or operational purposes. Content must not violate UAE law or third-party rights.
11. Intellectual Property
All website content, including text, images, logos, designs, and educational materials, is the intellectual property of SOMMCADEMY or its licensors.
No content may be copied, reproduced, or used without prior written permission.
12. Third-Party Links
The Website may include links to third-party websites. We are not responsible for their content, policies, or practices.
13. Warranties & Disclaimers
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Products are provided on an “as is” and “as available” basis
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We do not guarantee that the website will be uninterrupted or error-free
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To the maximum extent permitted by law, we disclaim all implied warranties, including fitness for a particular purpose.
14. Limitation of Liability
To the extent permitted by UAE law, SOMMCADEMY shall not be liable for:
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Indirect, incidental, or consequential damages
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loss of profit, data, or business
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delays or failures caused by events beyond our reasonable control
Our total liability shall not exceed the value of the order paid.
15. Indemnification
You agree to indemnify and hold SOMMCADEMY harmless from any claims, losses, or damages arising from your misuse of the website or violation of these terms.
16. Suspension & Termination
We may suspend or terminate access to the website if we believe you have breached these terms or applicable UAE laws.
17. Privacy
Personal data is handled in accordance with our Privacy Policy, in compliance with applicable UAE data protection regulations.
The privacy policy can be found here.
18. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the UAE courts.
19. Changes to Terms
We may update these terms at any time. Continued use of the website constitutes acceptance of the updated terms.
20. Contact
If you have any questions or concerns about this terms & conditions, please contact us at:
We are here to help and want to provide you with the smoothest experience possible!
